Frequently Asked Questions

Several factors determine whether you need repairs or a full replacement: the age of your roof (most roofs last 20-30 years), the extent of damage, whether you're experiencing multiple leaks, and the overall condition of the shingles or roofing material. We offer free inspections to assess your roof's condition and provide an honest recommendation based on what we find.

We provide comprehensive roofing services including roof inspections, repairs, complete roof replacements, new construction roofing, emergency leak repairs, gutter installation, and preventive maintenance. We work with all major roofing materials including asphalt shingles, tile, metal, and flat roofing systems.

Yes, Green Group Roofing is fully licensed by the California Contractors State License Board and carries comprehensive insurance including general liability and workers' compensation. We're also GAF certified and maintain all required bonding. We're happy to provide proof of insurance upon request.

We proudly serve the entire San Francisco Bay Area including Contra Costa, Alameda, San Francisco, Marin, San Mateo, Napa, and Sonoma counties. Our main office is in Concord, with additional service locations to ensure prompt response throughout our service area.

Roof replacement costs vary based on several factors: the size of your roof, pitch/slope, chosen materials, and any structural repairs needed. In the Bay Area, a typical asphalt shingle roof replacement ranges from $8,000 to $15,000, while premium materials like tile or metal can range from $15,000 to $40,000+. We provide free, detailed estimates for every project.

Yes! We provide free, no-obligation estimates for all roofing projects. One of our experienced estimators will visit your property, inspect the roof, discuss your needs and options, and provide a detailed written estimate typically within 24-48 hours.

Yes, we offer flexible financing options to help make your roofing project affordable. We work with several financing partners to provide competitive rates and terms. Ask about our financing options during your estimate, or visit our financing page for more information.

Many homeowner's insurance policies cover roof damage caused by sudden events like storms, fallen trees, or hail. However, damage from wear and tear or lack of maintenance typically isn't covered. We can help document storm damage and work with your insurance company to ensure you receive fair compensation for covered repairs.

Most residential roof replacements are completed in 1-3 days, depending on the size of your home, weather conditions, and complexity of the project. Larger homes or projects involving structural repairs may take longer. We'll provide a specific timeline during your estimate and keep you informed throughout the process.

We carefully monitor weather forecasts and plan projects accordingly. If rain is expected, we'll either adjust the schedule or ensure your roof is properly tarped and protected overnight. We never leave a roof exposed without protection. Your home's safety is our top priority.

Our schedule varies by season—spring and summer are typically busier. We recommend scheduling at least 1-2 weeks in advance for non-emergency work. However, we always accommodate emergency repairs as quickly as possible, often within 24 hours.

We install and repair all major roofing materials including asphalt shingles (3-tab and architectural), concrete and clay tile, metal roofing (standing seam and corrugated), flat roofing systems (TPO, EPDM, modified bitumen), and wood shake. We can help you choose the best material for your home's style, budget, and the Bay Area climate.

Metal and tile roofs typically last the longest—50+ years for tile and 40-70 years for metal when properly maintained. Architectural asphalt shingles offer excellent value with 25-30 year lifespans. The best choice depends on your budget, aesthetic preferences, and home's structural capacity.

Yes! We offer several energy-efficient options including cool roof coatings, reflective shingles, and light-colored tile that can reduce cooling costs by 10-25%. Metal roofing is also highly reflective and energy-efficient. We can recommend the best options for your specific situation and may help you qualify for energy rebates.

We provide comprehensive warranty coverage including both manufacturer warranties on materials (typically 25-50 years depending on the product) and our workmanship warranty. As a GAF certified contractor, we can also offer enhanced warranty options. Specific warranty terms are provided in writing with every project.

Our workmanship warranty covers any defects in installation or labor. If any issues arise due to our work, we'll return and fix it at no additional cost. The specific coverage period and terms will be outlined in your project agreement.

Common warranty voidance causes include: unauthorized repairs or modifications, improper ventilation, failure to perform recommended maintenance, installation of equipment (like satellite dishes) without proper precautions, and damage from neglected gutter or drainage issues. We'll explain all warranty requirements when your project is complete.

We recommend professional roof inspections at least once a year, ideally in spring or fall, and after any major storm. Regular inspections can catch small issues before they become expensive repairs and help maximize your roof's lifespan.

Basic roof maintenance includes: keeping gutters clean and debris-free, trimming overhanging tree branches, checking for damaged or missing shingles, ensuring proper attic ventilation, and addressing moss or algae growth promptly. We offer maintenance programs to help keep your roof in top condition.

We don't recommend homeowners walk on their roofs due to safety concerns and potential damage to roofing materials. Instead, you can observe your roof from the ground with binoculars, check your attic for signs of leaks, and schedule regular professional inspections. If you notice anything concerning, give us a call for a free assessment.